Care & Cleaning of Trailer

All rentals are made with the understanding that normal wear and tear is included in the rental rate. However, any damage from misuse or improper care will be charged for. Our rental rate structure anticipates all trailers being returned clean or additional charges will be made.

Deposits

Deposits are required for any item rented unless credit has been established in advance. Deposit can be paid for with an approved credit or debit card (Visa, MasterCard, Discover, American Express). We also accept prepaid credit cards, cash, or checks for deposits.

Tires – Road Damage – Flat Tires

Before operating a rental trailer, check the jobsite for debris or terrain that could cause damage to tires, and be aware of roadway debris and/or damage that could cause tire damage to the trailer. In most instances, damage to tires are caused by conditions on a job site or roadways and as such payment for ALL tire repairs is considered the responsibility of the customer. In the event of a flat tire, the customer can call a tire repair company of their choice or ProHaul Rentals can call a tire repair company on behalf of the customer, at the sole expense of the Customer. ProHaul Rentals is NOT responsible for Tire Damage during the rental period. Please inspect tires prior to rental for good operating condition.

Operating Condition of Trailer

We will perform an inspection WITH you prior to delivery. But in the event that the trailer you’ve rented is not operating as it should or has a problem, please contact ProHaul Rentals immediately.

Continuing to run the trailer with a malfunction can cause excess wear, tear, and damage and will also result in extra time spent attempting to complete your transportation project. Please help us take care of our trailer, and help you get your transportation project done properly, but addressing any and all malfunctions or problems as they occur.

If you do not call to inform us of the problem with the trailer and wait to inform us when you return the trailer when it is scheduled to be due, you may be held responsible for the full cost of the rental unit or repairs required to return it to operational condition.

Identification & Insurance

Renting a trailer from ProHaul Rentals requires identification on all trailer rentals as follows:

1. Valid Alabama state driver’s license
2. Year, make and license # of renter’s tow vehicle
3. Proof of insurance

    Rental Days & Prices

A rental day is 24 hours. Trailers are charged for time out, not time used. Overtime will be charged at the industry standard rate of one-sixth the daily rate per overtime hour unless otherwise instructed. Please email or call for current rental prices. All prices are subject to change without notice.

Hitch Requirements

An adequate hitch is also necessary. For tandem axle trailers, all trailers greater than 3500 lb. GVWR, a minimum, class 3, receiver type hitch is required. Except, where a “factory” mounted step bumper, having the proper ball, has a rating beyond the requirement, and is of the proper height (15 to 18 in.). A hitch or bumper (factory mfg.) is rated to its’ capacity, not that of the vehicle, which may be less. A single piece, solid, machined ball, with proper shank diameter must be used. Bushings to increase the shank size should not be used.

ProHaul Rentals LLC. reserves the right to decline the use of any vehicle we feel may not be appropriate.

Delivery Policies

Call ahead to make arrangements (for an additional fee) to have one of our truck drivers deliver the trailer right to you. Our drivers also take the time to show the basic operating functions of the trailer before heading off on their next run.

Delivery charges are subject to change and in many cases based on the distance the delivery site is from the store. Please call Prohaul to confirm the cost of delivery to your area.

Rental rates on delivered trailers are a minimum 1-day charge. Customers must call the store to request a pick- up of the trailer. ProHaul Rentals does not automatically pick up trailers when the rental is scheduled to end. Failure to call store for pick up on time will result in additional charges for rental of the trailer based on the time the trailer was out of the yard.

Responsibility for Damage or Loss; Reporting to Police.

You are responsible for all damage to, or loss or theft of, the trailer, including damage caused by weather, road conditions and acts of nature, whether or not you are at fault. You are responsible for the cost of repair or the actual retail cash value of the trailer if it is not repairable or if we deem it unrepairable. You are responsible for Loss of Use, Diminished Value, missing equipment or parts, and a reasonable charge to cover our administrative expenses connected with any damage claim. You must report all accidents involving the Trailer to us AND the Police within 4 hours of occurrence or discovery.